Welcome to gepcoonlinebills.pk, in this guide we will comprehensively discuss about the GEPCO MIS, a game changing utility management information system developed to manage consumer services, streamline operations and enhance the efficiency of Gujranwala Electric Power Company. In this guide, we will highlight the key features of GEPCO MIS, we will also learn to how to use this system whether you are GEPCO consumer or employee of the GEPCO.
Contents
About GEPCO MIS
MIS is a comprehensive software designed especially for GEPCO utility company, help them to manage and organize their respective operations. GEPCO MIS also helps consumers in various options such as consumer can access their electricity bill online, lodge a complaint check its status. After logging in to GEPCO MIS, system fetch the account details and present it to consumer.
GEPCO MIS Features
For Employees
GEPCO MIS offers following features for employees:
| Daily Reports | Cash Collection Summary (Bank SubDivision) Cash Posting Summary (Consumer SubDivision) Billing Statistics (Batch wise) Assessment Report (Batch wise) General Billing Status Daily Recovery Status |
| Defaulters | Defaulter Summary (Amount Slabs) Defaulter Summary (Age Slabs) Defaulters List CP-114 List CP-114 List (Tent.) |
| Line Losses | Monthly Progressive |
| Revenue | Collection Vs Monthly Billing Collection Vs Computed Assessment Receivables Tariff wise Billing Govt. Collection Vs Assessment |
| Monitoring | CP-90 Court Cases Same to Same Meter Reading List Load 4 KW Or Above & Consumption Less 100 |
For Consumers
Online MIS offers multiple features to its consumers enabling them to manage their account with easy access. Key features of MIS incluses:
Online Duplicate Bill: consumers can now access their online gepco bill through mis online portal
Bill Payment: By using the ATM card, internet banking and other mobile wallets, consumers can pay the bill without physically visiting the banks etc.
Lodge complaint: If GEPCO consumer face any issue related to GEPCO connection, metering, billing, power outrage, then they can register the complaint through MIS.
Track Complaint: Through MIS, consumers can track the current status of registered complaint.
New Connection: Via GEPCO MIS online portal, consumer can apply for new electricity connection or change the load.
Alert Service: By the help of MIS, consumers can get the important alert related to their electricity connection like payment due, power outage, maintenance of grid.
Mobile Apps: GEPCO offers the app for android and IOS users to track the GEPCO services.
Access GEPCO MIS
For consumers
- Go to the GEPCO website of click here
- If you are a new user and not registered on MIS then first register yourself by providing account and contact details.
- If you are already registered with MIS, simply enter User Name and Password and log-in to MIS.
- After logging in, you can access your bill details, register complaint and download electricity bill.
- Moreover, GEPCO also launched an Android and IOS app for user’s convenience.
For Employees
- Go MIS staff portal.
- Log in using your Employee ID and password
- Each employee has different access to MIS based on the role of the employee
- Operations team can access to customer requests and complaints
- Technical team can access to assets status, power outrage monitoring.
- Billing team can access the revenue collection and arrears recovery.
- HR team can access the employee records of GEPCO such as attendance and payroll
- Admin team can access the controls on system and employee access.
- As per requirements employees can generate customized reports.
Conclusion
In final words, GEPCO MIS is equipped with a multiple feature from accessing the account detail to registering a complaint. By registering with MIS you can optimize your utility management process and enhance the overall efficiency.